Privacy Policy
Effective Date: 5th March 2024
Introduction
Weldon Home Care Services Ltd (“we”, “us”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or engage with our services.
Information We Collect
We may collect personal information from you when you visit our website, contact us via email or telephone, or engage with our services. This may include your name, contact information (such as email address, telephone number, and address), demographic information (such as postcode), payment information, health information (for the purpose of providing care services), and any other information you voluntarily provide to us.
How We Use Your Information
We may use the personal information we collect for various purposes, including:
- Providing and maintaining our services to you
- Communicating with you and responding to your enquiries
- Processing payments and fulfilling orders
- Personalising your experience and improving our services
- Complying with legal obligations
- Sending you promotional materials and updates with your consent
Information Sharing and Disclosure
We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or providing services to you. We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies Policy
Our website may use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with our Cookies Policy. You can adjust your browser settings to disable cookies if you prefer.
GDPR Policy
We comply with the General Data Protection Regulation (GDPR) and are committed to protecting the rights and freedoms of individuals regarding the processing of their personal data. For more information on how we handle your personal data in compliance with GDPR, please refer to our GDPR Policy.
Your Rights
You have the right to access, correct, or delete your personal information. You may also withdraw your consent for us to process your data at any time. To exercise these rights or for any questions regarding our Privacy Policy, please contact us at the email address provided below.
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
Weldon Home Care Services Ltd Email: weldonhomecareservices@gmail.com
Thank you for trusting Weldon Home Care Services Ltd with your personal information.
GDPR Policy
Effective Date: 5th March 2024
Introduction
Weldon Home Care Services Ltd (“we”, “us”, or “our”) is committed to protecting the privacy and rights of individuals in compliance with the General Data Protection Regulation (GDPR). This GDPR Policy outlines how we collect, use, disclose, and protect personal data in accordance with GDPR requirements.
Principles of GDPR Compliance
We adhere to the following principles of GDPR compliance:
- Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and in a transparent manner.
- Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.
- Data Minimisation: We collect and process only the personal data that is necessary for the purposes for which it is processed.
- Accuracy: We take reasonable steps to ensure that personal data is accurate, complete, and up-to-date.
- Storage Limitation: We retain personal data for no longer than is necessary for the purposes for which it is processed.
- Integrity and Confidentiality: We process personal data in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
- Accountability: We are accountable for compliance with GDPR requirements and demonstrate compliance through appropriate measures.
Data Collection and Processing
We collect and process personal data for specific purposes, such as providing and maintaining our services, communicating with users, processing payments, and complying with legal obligations. We only collect personal data that is necessary for these purposes and obtain consent when required.
Data Security
We implement appropriate technical and organisational measures to ensure the security of personal data and protect it against unauthorised or unlawful processing and accidental loss, destruction, or damage.
Data Subject Rights
We respect the rights of individuals regarding their personal data and provide mechanisms for exercising these rights, including the right to access, rectify, erase, restrict processing, object to processing, and data portability.
Data Transfers
We may transfer personal data to third parties or service providers located outside the European Economic Area (EEA) if necessary for the purposes described in this policy. We ensure that such transfers comply with GDPR requirements by implementing appropriate safeguards.
Data Breach Notification
In the event of a data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the relevant supervisory authority and affected individuals without undue delay.
Data Protection Officer (DPO)
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with GDPR requirements and handling data protection matters. The DPO can be contacted at Email: weldonhomecareservices@gmail.com.
Updates to GDPR Policy
We may update this GDPR Policy periodically to reflect changes in legal or regulatory requirements, industry best practices, or our data processing practices. We encourage users to review this policy regularly for any updates.
Contact Us
If you have any questions or concerns about our GDPR compliance or data processing practices, please contact us at:
Weldon Home Care Services Ltd Email: weldonhomecareservices@gmail.com.
Thank you for entrusting us with your personal data.
