Terms and Conditions

Effective Date: 5th March 2024

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Weldon Home Care Services Ltd (“we”, “us”, or “our”) through our website and other platforms. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Services

Our services include providing domiciliary care, companionship, transportation, domestic duties, and other related services to individuals in need of care and support. We strive to deliver high-quality services tailored to meet the individual needs of our clients.

3. Eligibility

You must be at least 18 years old to access or use our services. By accessing or using our services, you represent and warrant that you are at least 18 years old.

4. Registration and Accounts

Some features of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating an account and to update your information promptly if it changes.

5. Payment

Payment for our services is required in accordance with the terms agreed upon at the time of booking. We accept payment via various methods, including BACS, cheque, and card payment. Payment terms and conditions may vary depending on the type and duration of services provided.

6. Cancellation and Refunds

Cancellation of services must be made in accordance with the terms agreed upon at the time of booking. Refunds may be subject to cancellation fees and other terms outlined in our cancellation policy.

7. Liability

We strive to provide our services with reasonable care and skill. However, we do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We shall not be liable for any loss, damage, or injury arising out of or in connection with the use of our services, except to the extent prohibited by law.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, disclose, and protect your personal information.

9. Intellectual Property

All content included in our services, including text, graphics, logos, and images, is the property of Weldon Home Care Services Ltd or its licensors and is protected by copyright and other intellectual property laws.

10. Governing Law

These Terms and any disputes arising out of or in connection with these Terms shall be governed by and construed in accordance with the laws of England and Wales.

11. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

Weldon Home Care Services Ltd Email: weldonhomecareservices@gmail.com

Thank you for choosing Weldon Home Care Services Ltd.